Audience in the Loop:

Viewer Feedback-Driven Content Creation in Micro-drama Production on Social Media

Gengchen Cao*¹ · Tianke He*² · Yixuan Liu³ · RAY LC⁺³
¹Tsinghua University | ²Sichuan University of Media and Communication | ³City University of Hong Kong
Finding 01

🎭 Multi-role Adaptation

The short-turn-around workflow leads to writers taking on multiple roles simultaneously, adapting storylines in response to feedback.

Finding 02

🔍 Implicit Signals

Creators utilize comments, reposts, and memes as indicators of emotional resonance and "cliffhanger" efficacy.

Finding 03

🆕 New Paradigms

Identified unique narrative styles such as AI-generated micro-dramas and audience-responsive interactive content.

Video Preview

Video: A 10-minute overview of our findings on micro-drama production workflows and audience-in-the-loop interactions.

Abstract

The popularization of social media has led to increasing consuming of narrative content in byte-sized formats. Such micro-dramas contain fast-pace action and emotional cliffs, particularly attractive to emerging Chinese markets in platforms like Douyin and Kuaishou.

Through 28 semi-structured interviews, we found that the workflow leads to writers iteratively adapting to storylines in response to real-time audience feedback. This work reveals audience interaction as a new paradigm for collaborative creative processes on social media.
# Micro-dramas # Participatory Culture # Collaborative Creation
Production workflow

Figure 1: Production workflow of “My Sweet Home”, showing how audience comments and engagement were integrated into narrative development, promotional design, and media circulation, illustrating an “audience-in-the-loop” model.

Research Questions

RQ1 / WORKFLOW

What emerging roles and production workflows have micro-drama creators adopted?

RQ2 / INTERACTION

How do creators collaborate with audiences to iteratively shape plots and characters?

Related Work

Micro-drama ecosystem comparison

Figure 2: Distinguishing micro-dramas from short-form videos and general online content in platformized media ecosystems.

Micro-drama interfaces

Figure 3: Example of micro-drama interfaces: top row shows platform-level distribution and promotion; bottom row shows individual creators’ production interfaces.

1. Narrative Form: 1-3 min episodes driven by platform affordances (vertical screen, algorithmic recommendation).

2. Platform Logics: Shift from three-act structures to "hook-driven" models with blurred professional roles.

3. Participation: Integration of implicit signals (keywords, memes) into the creative decision-making process.

4. Creative Labor: Challenges of algorithmic governance, content homogenization, and asymmetric effort.

Methods

28 Interviewees
6m-9y Exp. Range
Inductive Coding Method
This study recruited 28 participants through acquaintance referrals and snowball sampling, including 24 micro-drama practitioners and 4 traditional screenwriters. All participants had relevant professional experience and their works were released on mainstream platforms. Semi-structured interviews in Mandarin were conducted via Tencent Meeting or WeChat voice call and fully recorded, with open-ended questions used to explore participants’ creative practices and flexible follow-ups adopted to capture emerging creative behaviors. Inductive thematic coding was applied to the transcribed interview data. Three researchers independently coded the material to develop an initial code set, which was refined around the dimensions of creative workflows and audience participation until core variable saturation was achieved. All conclusions of the study were drawn from interview data, and cases were used solely for illustrative purposes.

Key Results

🚀 Workflow Evolution: Transitioned from linear industrial models to "test-and-broadcast" rapid cycles. Algorithms created new roles like Traffic Operation Managers.

Comparative Workflow

Figure 4: Comparative Workflow of Traditional Screenwriting and Microdrama Creation.

🔄 Iterative Feedback: Creators rely on quantitative data and textual feedback to adjust actor screen time and plot reversals in real-time.

Feedback handling Step 1/2

Figure 5: Evidence-backed feedback handling workflow: from audience comments to script changes and on-screen outcomes (Step 1/2). Example source: “Mr. Li, please sign for your twins, a boy and a girl."

Feedback handling Step 3/4

Figure 6: Evidence-backed feedback handling workflow: from audience comments to script changes and on-screen outcomes (Step 3/4). Example source: “Mr. Li, please sign for your twins, a boy and a girl."

🎬 Emerging Themes & Narrative Styles

• Thematic Shifts: Focus on everyday social conflicts, cross-domain functional narratives, and AI-powered spectacular genres that lower production barriers for high-budget themes.

• Narrative Innovations: Adopt fragmented-integrated storytelling, accelerated pacing, participatory interactive structures, and AI-augmented production techniques.

• Cross-Cultural Adaptation: Chinese firms dominate overseas markets with two strategies—cost-effective translation-dubbing, and culturally adaptive script rewriting—with distinct audience interaction patterns between China and the West.

Pitfalls: Overreliance on platform feedback can lead to homogenization, fake traffic risks, and the marginalization of the "silent majority."

Discussion

Reconstruction of Narrative Interactivity: Micro-dramas have evolved beyond pre-scripted linear works into participatory cultural products. They are constantly reshaped through a distributed interactive system of comments, memes, and hashtags. We find that audience feedback penetrates the entire creative process, where platform algorithms amplify these implicit signals to construct a dynamic narrative community of "audiences-creators-platforms".

CRITICAL ANALYSIS / PERSONALIZATION

While data alignment meets expectations, it risks content homogenization and narrative echo chambers. The discourse power often resides with a vocal minority, potentially marginalizing the "silent majority" and raising privacy concerns regarding the capture of sensitive user data in comments.

FUTURE DIRECTIONS / DESIGN

We propose transparent interpretation tools for screenwriters to maintain coherence during rapid iteration. Systems should shift from short-term "click-bait" metrics to long-term satisfaction and robust privacy protection mechanisms.

Design Implications

  • Signal Transparency: Provide creators with tools to decode complex audience sentiment beyond simple metrics.
  • Ecosystem Diversity: Implement mechanisms to protect minority opinions and prevent algorithmic "race to the bottom" content.
  • Configurable Feedback: Enable creators to toggle between different audience "perspectives" to explore alternative narrative scenarios.

Conclusion

Our findings provide a novel framework for understanding collaborative creative labor in the platformized era. By identifying the "Audience-in-the-Loop" model, this work offers design insights for a sustainable micro-drama ecosystem. We emphasize the urgent need to balance audience influence, narrative diversity, and creative autonomy in the next generation of social media entertainment platforms.

BibTeX

@article{cao2026audience, title={Audience in the Loop: Viewer Feedback-Driven Content Creation in Micro-drama Production on Social Media}, author={Cao, Gengchen and He, Tianke and Liu, Yixuan and LC, RAY}, journal={arXiv preprint arXiv:2602.14045}, year={2026}, publisher={ACM}, doi={10.1145/3772318.3790592} }